What We Do

Repair Services

Every job starts with a proper assessment. We don't guess — we measure, probe, and test until we understand exactly what has failed.

Chip-Level Motherboard Repair

We work directly with individual ICs — power management chips, bridge chips, embedded controllers — rather than defaulting to a full board replacement. Suitable for complex faults where component sourcing makes sense.

Enquire

Overheating Diagnostics

Thermal issues rarely fix themselves. We inspect heatsink condition, fan operation, thermal interface material, and the power delivery section to find the actual source rather than applying a temporary workaround.

Power Circuit Repair

No-power faults — whether from a dead charging circuit, blown protection component, or shorted rail — require careful voltage-tracing and load testing. We carry a broad range of common power ICs.

Enquire

Screen & Keyboard Replacement

Physical replacements done properly — with attention to cable routing, connector alignment, and correct part matching. We don't just fit what's cheapest; we fit what's correct for your model.

Enquire

Data Access Troubleshooting

If a device won't boot and accessing data is a priority, we can assess the storage separately from the main fault. We make clear distinctions between what is recoverable and what isn't before any work begins.

Enquire

Battery & Charging Issues

Charging problems often originate on the motherboard rather than in the battery itself. We test both the charging IC and the battery cells to ensure we're addressing the root cause, not just the symptom.

Enquire

How It Works

Our Repair Process

We follow a structured approach that gives you visibility at each stage. Nothing is done without your understanding of what was found and what we propose to do about it.

Start a Repair

01

Device Intake & Initial Check

We document the device condition on arrival, note any visible damage, and confirm what symptoms you are experiencing. No disassembly at this stage.

02

Systematic Diagnostics

We use oscilloscopes, multimeters, thermal imaging, and known-good reference boards to identify the faulty stage within the circuit.

03

Fault Report & Your Approval

We explain what was found in plain terms and outline the repair options available, including their relative likelihood of success and cost. You decide how to proceed.

04

Component-Level Repair Work

Replacement of the identified faulty component using appropriate soldering equipment — hot air stations, BGA reballing tools, or fine-tip iron depending on the job.

05

Post-Repair Testing

The device is tested under load, thermal performance is verified, and functionality is confirmed before the device is returned to you.

Self-Assessment

What Might Be Wrong?

Answer a few questions about your device's symptoms and we'll suggest the most likely diagnostic path.

Loading diagnostic tool…

Complexity Guide

Repair Complexity Estimator

Not all repairs are the same. Select your device type and the issue category to get a rough sense of the diagnostic complexity involved. This is informational — not a price quote.

A firm quote requires us to physically inspect the device.

Device Type

Issue Category

Quick Checks

Hardware Health Indicators

These aren't diagnostics — they're simple checklists to help you understand whether a professional assessment makes sense.

Tick the symptoms that apply to your device:

Fan runs constantly, even during light use

Bottom panel or keyboard area is uncomfortably warm

Performance slows noticeably after 10–15 minutes of use

System shuts off unexpectedly during demanding tasks

Fan noise is louder than it used to be

Thermal throttling warnings appear in system utilities

Result: Tick items that apply to get an indication.

Tick the symptoms that apply to your battery:

Battery percentage drops quickly during normal use

Device only works reliably when plugged in

Charging stops before reaching 100%

Battery appears swollen or lid doesn't sit flat

Charging indicator is inconsistent or flickers

Battery was last replaced more than three years ago

Result: Tick items that apply to get an indication.

These indicators lean towards a hardware fault rather than a software issue:

Problem persists after a clean operating system reinstall

Error appears at boot before the OS loads

A specific hardware component fails in built-in diagnostics

Physical damage or liquid contact has occurred

Issue occurs consistently regardless of OS or boot drive

Other devices show the same problem when connected to this hardware

Result: Tick items that apply to get an indication.

Our Team

The Technicians

A small team with a narrow focus: understanding hardware faults at their root and repairing them correctly.

James Whitfield

Lead Technician

12 years' experience. Specialises in Apple board-level repair and power delivery fault resolution.

Priya Sharma

Diagnostics Specialist

8 years' experience. Focuses on systematic fault isolation across Windows and Linux hardware platforms.

Marcus Okafor

Component Repair

6 years' experience. GPU rework, BGA reballing, and surface-mount component replacement are his primary areas.

Claire Nolan

Customer Liaison

5 years with the workshop. Manages intake, progress updates, and ensures clear communication throughout every repair.

Customer Feedback

What Clients Say

"My MacBook Pro had been written off by two other shops. LaptopChipLevel diagnosed a faulty backlight driver IC and repaired it within a few days. Everything explained clearly, no surprises on the bill."

Daniel Hartley

Oxford

"Brought in a Dell that had liquid damage. They walked me through what was affected, which components were salvageable, and what the realistic outcome was before touching anything. Appreciated the honesty."

Fiona Marchetti

Abingdon

"HP laptop was shutting down randomly. Turned out to be a dry joint on the power management IC — not something most places would even look for. Running perfectly now. Good value for a complex job."

Tom Adeyemi

Headington, Oxford

"My gaming laptop overheated constantly. After a full thermal service and a replaced fan, the temperatures dropped by 25°C under load. Night and day difference. Wish I'd come here sooner."

Kieran Walsh

Cowley, Oxford

"Dropped my ThinkPad. Screen cracked and it wouldn't boot afterwards. The team repaired a bent connector on the motherboard as well as replacing the screen. Turnaround was reasonable and the communication was good."

Annette Cho

Witney

"I was worried the data on my failed SSD was gone. They were upfront that recovery wasn't guaranteed but managed to access it through a different method. Professional and realistic throughout."

Stefan Novak

Bicester

"Brought in an older Asus laptop I use for work. They replaced the charging IC rather than insisting on a new motherboard. Cost a fraction of what others quoted. Works fine."

Rachel Thornton

Oxford City Centre

"Very specific knowledge of Apple hardware. They found a capacitor issue on my MacBook Air board that was causing intermittent shutdowns. Repair was neat, the board looks clean. No issues since."

Ibrahim Al-Rashid

Summertown, Oxford

"Used them twice — once for a no-power HP, once for an overheating Lenovo. Both times the fault was found and explained properly. I knew what I was paying for before work started."

Gemma Bryce

Kidlington

Knowledge Base